Daikin · Heat pumps · Daikin Altherma 3 R F (split heat pump, R32)
89-01Heat exchanger freeze-up protection activated during defrost (error)
Name in the manufacturer's documentation (service manual): Heat exchanger freeze-up protection activated during defrost (error)
[1]
In plain words (editorial)
The freeze-up protection of the heat exchanger activated during defrost. The manual lists faulty thermistors or hydro PCB, problems in the refrigerant circuit (closed stop valve, overcharge, clogging, moisture) and too low water flow or pressure.
When to call a service technician: Contact your installer or Daikin dealer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
- Faulty inlet water thermistor[2]
- Faulty outlet water after heat exchanger thermistor[3]
- Faulty refrigerant liquid thermistor[4]
- Faulty hydro pcb[5]
- Closed stop valve in the refrigerant circuit[6]
- Refrigerant overcharge[7]
- Clogged refrigerant circuit[8]
- Non‑condensables and/or humidity in the refrigerant circuit[9]
- Water flow is too low[10]
- Water pressure is too low[11]
Steps given by the manufacturer (source text)
- Perform a check of the inlet water thermistor[12]
- Perform a check of the outlet water after heat exchanger thermistor[13]
- Perform a check of the refrigerant liquid thermistor[14]
- Perform a check of the hydro pcb[15]
- Check that all stop valves of the refrigerant circuit are open[16]
- Check if the refrigerant circuit is correctly charged[17]
- Check if the refrigerant circuit is clogged[18]
- Check for the presence of non‑condensables and/or humidity in the refrigerant circuit[19]
- Check the water flow[20]
- Check the water pressure[21]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Daikin Altherma 3 R F – ERGA04~08E + EHVH/X04+08S18+23E – Installer reference guide (4P629086-1D (2024.04)) , p. 253 official manufacturer document quote verified
89-01 Heat exchanger freeze-up protection activated during defrost (error)
- [2] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
faulty inlet water thermistor.
- [3] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
faulty outlet water after heat exchanger thermistor.
- [4] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
faulty refrigerant liquid thermistor.
- [5] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
faulty hydro pcb.
- [6] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
closed stop valve in the refrigerant circuit.
- [7] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
refrigerant overcharge.
- [8] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
clogged refrigerant circuit.
- [9] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
non‑condensables and/or humidity in the refrigerant circuit.
- [10] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
water flow is too low.
- [11] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
water pressure is too low.
- [12] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
perform a check of the inlet water thermistor.
- [13] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
perform a check of the outlet water after heat exchanger thermistor.
- [14] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
perform a check of the refrigerant liquid thermistor.
- [15] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
perform a check of the hydro pcb.
- [16] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check that all stop valves of the refrigerant circuit are open.
- [17] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check if the refrigerant circuit is correctly charged.
- [18] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check if the refrigerant circuit is clogged.
- [19] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check for the presence of non‑condensables and/or humidity in the refrigerant circuit.
- [20] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check the water flow.
- [21] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 23 manufacturer document – copy from a distributor quote verified
check the water pressure.