Daikin · Heat pumps · Daikin Altherma 3 R F (split heat pump, R32)
U2-00OU: Defect of power supply voltage
Name in the manufacturer's documentation (service manual): OU: Defect of power supply voltage
[1]
In plain words (editorial)
Supply voltage problem in the outdoor unit – the manual names a disturbed power supply (it must be within ±4% of nominal operating voltage), a momentary voltage drop or power failure, or component faults. After a momentary drop, the manual says to wait until the compressor restarts.
When to call a service technician: If the code persists, contact your installer or electrician.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
- ▪ faulty or disturbance of the power supply (power supply must be within range of nominal operating voltage ±4%), ▪ power drop, ▪ short circuit[2]
- Faulty compressor or miswiring of the compressor power supply cable[3]
- Faulty outdoor unit fan motor[4]
- Faulty main pcb[5]
- Faulty inverter pcb[6]
- ▪ momentary drop of voltage, ▪ momentary power failure[7]
- Faulty expansion valve[8]
Steps given by the manufacturer (source text)
- Check if the power supply is compliant with the regulations[9]
- Perform a check of the compressor[10]
- Perform a check of the outdoor unit fan motor[11]
- Perform a check of the main pcb[12]
- Perform a check of the inverter pcb[13]
- Wait until the compressor restarts[14]
- Perform a check of the expansion valve[15]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Daikin Altherma 3 R F – ERGA04~08E + EHVH/X04+08S18+23E – Installer reference guide (4P629086-1D (2024.04)) , p. 255 official manufacturer document quote verified
U2-00 OU: Defect of power supply voltage
- [2] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
▪ faulty or disturbance of the power supply (power supply must be within range of nominal operating voltage ±4%), ▪ power drop, ▪ short circuit.
- [3] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
faulty compressor or miswiring of the compressor power supply cable.
- [4] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
faulty outdoor unit fan motor.
- [5] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
faulty main pcb.
- [6] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
faulty inverter pcb.
- [7] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
▪ momentary drop of voltage, ▪ momentary power failure.
- [8] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
faulty expansion valve.
- [9] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
check if the power supply is compliant with the regulations.
- [10] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
perform a check of the compressor.
- [11] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
perform a check of the outdoor unit fan motor.
- [12] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
perform a check of the main pcb.
- [13] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
perform a check of the inverter pcb.
- [14] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
wait until the compressor restarts.
- [15] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 59 manufacturer document – copy from a distributor quote verified
perform a check of the expansion valve.