Deye · PV inverters · Deye SUN-SG04LP3-EU (three-phase hybrid inverter, 5–12 kW)
F42Parallel_Version_Fault
Name in the manufacturer's documentation (fault list): Parallel_Version_Fault
[1]
In plain words (editorial)
The fault list names F42 “Parallel_Version_Fault”, while the user manual treats it as a grid voltage fault and asks you to check that the AC voltage is within the specified range and that the grid cables are connected firmly. The two Deye documents disagree, so check both causes.
When to call a service technician: Voltage measurements and AC wiring checks are for the installer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
Notes from the documentation
- Grid voltage fault[5]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Deye Three Phase Hybrid Inverter SUN-5-12KWSG04LP3 Fault List , p. 4 manufacturer document – copy from a distributor quote verified
F42 Parallel_Version_Fault
- [2] Hybrid Inverter User Manual – SUN-5K/6K/8K/10K/12K-SG04LP3-EU (V3.3.0, ed. 2026-03-19) (30240301003423 V3.3.0) , p. 49 official manufacturer document quote verified
Check the AC voltage is in the range of standard voltage inspecification
- [3] Hybrid Inverter User Manual – SUN-5K/6K/8K/10K/12K-SG04LP3-EU (V3.3.0, ed. 2026-03-19) (30240301003423 V3.3.0) , p. 49 official manufacturer document quote verified
Check whether grid AC cables are firmly and correctly connected
- [4] Hybrid Inverter User Manual – SUN-5K/6K/8K/10K/12K-SG04LP3-EU (V3.3.0, ed. 2026-03-19) (30240301003423 V3.3.0) , p. 49 official manufacturer document quote verified
Seek help from us, if can not go back to normal state
- [5] Hybrid Inverter User Manual – SUN-5K/6K/8K/10K/12K-SG04LP3-EU (V3.3.0, ed. 2026-03-19) (30240301003423 V3.3.0) , p. 49 official manufacturer document quote verified
Grid voltage fault