Deye · PV inverters · Deye SUN-SG05LP1-EU (single-phase hybrid inverter, 3.6–8 kW)
F24DC insulation impedance failure
Name in the manufacturer's documentation (user manual): DC insulation impedance failure
[1]
In plain words (editorial)
DC insulation impedance failure – the manual says to check that the PV panels are firmly and correctly connected to the inverter and that the inverter's PE cable is connected to ground.
When to call a service technician: Have an installer check the PV connections and PE cable. If it does not return to normal, contact your installer or Deye support.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 46 official manufacturer document quote verified
F24 DC insulation impedance failure
- [2] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 46 official manufacturer document quote verified
Check the connection of PV panels and inverter is firmly and correctly
- [3] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 46 official manufacturer document quote verified
Check whether the PE cable of inverter is connected to ground
- [4] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 46 official manufacturer document quote verified
Seek help from us, if can not go back to normal state