Deye · PV inverters · Deye SUN-SG05LP1-EU (single-phase hybrid inverter, 3.6–8 kW)
F42AC line low voltage
Name in the manufacturer's documentation (user manual): AC line low voltage
[1]
In plain words (editorial)
The grid voltage is too low for the inverter, so it stopped working with the grid. The manual says to check that the AC voltage is within the specified range and that the grid AC cables are connected firmly and correctly.
When to call a service technician: Voltage measurements and cable checks are for the installer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 47 official manufacturer document quote verified
F42 AC line low voltage
- [2] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 47 official manufacturer document quote verified
Check the AC voltage is in the range of standard voltage in specification
- [3] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 47 official manufacturer document quote verified
Check whether grid AC cables are firmly and correctly connected
- [4] Hybrid Inverter User Manual – SUN-3.6K/5K/6K/7K/7.6K/8K-SG05LP1-EU (ed. 2024-08) (instructions_sun-3.6-8k-sg05lp1-eu_240813_en) , p. 47 official manufacturer document quote verified
Seek help from us, if can not go back to normal state