GoodWe · PV inverters · GoodWe ET G2 6–15 kW (three-phase hybrid inverter)
F57External Box Fault
Name in the manufacturer's documentation (user manual): External Box Fault
[1]
In plain words (editorial)
Fault of the external box – during switching from on-grid to off-grid the box relay took too long. The manual says to check that the box works properly and that its communication wiring is correct.
When to call a service technician: Contact your installer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
- During Switch On- Grid to Off-Grid, the waiting time forBoxrelay switching is too long[2]
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] GoodWe Residential Smart Inverter Solutions – ET G2 6-15K (+ LX F / LX D) – User Manual V2.2 (2026-09-30) (V2.2-2026-09-30) , p. 210 official manufacturer document quote verified
- [2] GoodWe Residential Smart Inverter Solutions – ET G2 6-15K (+ LX F / LX D) – User Manual V2.2 (2026-09-30) (V2.2-2026-09-30) , p. 210 official manufacturer document quote verified
During Switch On- Grid to Off-Grid, the waiting time forBoxrelay switching is too long
- [3] GoodWe Residential Smart Inverter Solutions – ET G2 6-15K (+ LX F / LX D) – User Manual V2.2 (2026-09-30) (V2.2-2026-09-30) , p. 210 official manufacturer document quote verified
Check whetherBoxis working properly
- [4] GoodWe Residential Smart Inverter Solutions – ET G2 6-15K (+ LX F / LX D) – User Manual V2.2 (2026-09-30) (V2.2-2026-09-30) , p. 210 official manufacturer document quote verified
Check whetherBoxcommunication wiring is correct