Huawei · PV inverters · Huawei SUN2000-KTL-M1 (three-phase inverter, 3–10 kW, battery-ready)
Alarm 2102Protection upon Communication Failure
Name in the manufacturer's documentation (fault list): Protection upon Communication Failure
[1]
In plain words (editorial)
Protection upon communication failure: communication was lost longer than the set threshold, so the inverter shut down. After communication is restored, it recovers when it receives a scheduling command.
When to call a service technician: Have your installer check the communication cable (or disable the function if it is not required).
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
- When the disconnection of communication exceeds the specified time threshold, the device starts the protection function.[2]
Steps given by the manufacturer (source text)
What the device does (source text)
- The device is shut down.[5]
Notes from the documentation
- After communication is restored, the device will recover upon receiving a scheduling command.[6]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
2102 Protection upon Communication Failure
- [2] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
when the disconnection of communication exceeds the specified time threshold, the device starts the protection function.
- [3] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
check whether the communications cable is connected properly.
- [4] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
if the protection upon communication failure function is not required, disable it.
- [5] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
the device is shut down.
- [6] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 96 official manufacturer document quote verified
after communication is restored, the device will recover upon receiving a scheduling command.