Mitsubishi Electric · Heat pumps · Mitsubishi Electric Ecodan PUZ-WM outdoor unit (R32)
E3Remote controller transmission error (E3) / signal receiving error (E5)
Name in the manufacturer's documentation (service manual): Remote controller transmission error (E3) / signal receiving error (E5)
[1]
In plain words (editorial)
The remote controller cannot transmit – the service manual names a duplicated refrigerant address, a defective transmitting/receiving circuit of the remote controller, or noise on the transmission wire.
When to call a service technician: Contact your installer or a Mitsubishi Electric service technician.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Detection conditions (source text)
- Abnormal if remote controller could not find blank of transmission path for 6 seconds and could not transmit[2]
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
- [2] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
abnormal if remote controller could not
- [3] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
1 duplication of refrigerant
- [4] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
circuit of remote controller
- [5] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
4 noise has entered into
- [6] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
1 the address changes to a separate setting
- [7] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
2–4 diagnose remote controller (pac-if011b-e only)