Mitsubishi Electric · Heat pumps · Mitsubishi Electric Ecodan PUZ-WM outdoor unit (R32)
E8Indoor/outdoor unit communication error (signal receiving error, outdoor unit)
Name in the manufacturer's documentation (service manual): Indoor/outdoor unit communication error (signal receiving error, outdoor unit)
[1]
In plain words (editorial)
Communication error between the indoor and outdoor units – the outdoor board receives nothing. The service manual lists the connecting wire and the communication circuits of both boards.
When to call a service technician: Have the installer check the connecting wire and boards.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Detection conditions (source text)
- Abnormal if outdoor controller circuit board could not receive anything normally for 3 minutes[2]
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
- [2] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Abnormal if outdoor controller circuit board could not receive anything normally for 3 minutes
- [3] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Contact failure of indoor/ outdoor unit connecting wire
- [4] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Defective communication circuit of outdoor controller circuit board
- [5] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Defective communication circuit of indoor controller board
- [6] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Noise has entered into indoor/ outdoor unit connecting wire
- [7] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Check disconnection or looseness of indoor/ outdoor unit connecting wire of indoor or outdoor units
- [8] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
Turn the power off, and on again to check