Mitsubishi Electric · Heat pumps · Mitsubishi Electric Ecodan PUZ-WM outdoor unit (R32)
EdSerial communication error (outdoor controller board – power board)
Name in the manufacturer's documentation (service manual): Serial communication error (outdoor controller board – power board)
[1]
In plain words (editorial)
Serial communication error between the outdoor controller board and the outdoor power board – a broken wire or contact failure at connector CN2 or CN4, or a defective communication circuit on one of the boards.
When to call a service technician: Contact your installer or a Mitsubishi Electric service technician.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Detection conditions (source text)
- Abnormal if serial communication between outdoor controller circuit board and outdoor power circuit board is defective[2]
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
- [2] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
abnormal if serial communication between
- [3] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
failure of connector cn2
- [4] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
failure of connector cn4
- [5] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
3 defective communication circuit
- [6] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
4 defective communication circuit
- [7] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
12 check connection of each connector cn2
- [8] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
3 replace outdoor power circuit board
- [9] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
4 replace outdoor controller circuit board