Mitsubishi Electric · Heat pumps · Mitsubishi Electric Ecodan PUZ-WM outdoor unit (R32)
U9Overvoltage/undervoltage, input current sensor/L1-phase open, power synchronous signal or PFC/IGBT error (detailed codes 01–20)
Name in the manufacturer's documentation (service manual): Overvoltage/undervoltage, input current sensor/L1-phase open, power synchronous signal or PFC/IGBT error (detailed codes 01–20)
[1]
In plain words (editorial)
A power-related error group (overvoltage/undervoltage, input current sensor, phase open, synchronisation, PFC/IGBT) with detailed sub-codes. The service manual lists supply voltage drops, compressor wiring and other causes.
When to call a service technician: The detailed sub-code is read by the installer on the outdoor board.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Detection conditions (source text)
- To find out the detail history (latest) about U9 error, turn ON SW2-1, 2-2 and 2-6[2]
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
- [2] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
to find out the detail history (latest) about u9 error
- [3] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
decrease in power source voltage,
- [4] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
disconnection of compressor wiring 2c
- [5] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
compressor has a ground fault
- [6] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
distortion of power source voltage,
- [7] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
defective outdoor power circuit board 4
- [8] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
1 check the field facility for the power sup-
- [9] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
orrect the wiring (u.v.w phase) to
- [10] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
check compressor for electrical insula-
- [11] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
2 check earth wiring
- [12] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 27 official manufacturer document quote verified
replace outdoor power circuit board. wm50/60/85