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Samsung · Heat pumps · Samsung EHS Mono R32 (air-to-water monobloc)

919Error that the set temperature for disinfection operation is not reached, or, after reaching, the temperature fails to continue for the requested time

Name in the manufacturer's documentation (service manual): Error that the set temperature for disinfection operation is not reached, or, after reaching, the temperature fails to continue for the requested time[1]

In plain words (editorial)

The disinfection (anti-legionella) cycle did not reach its set temperature, or did not hold it for the required time.

When to call a service technician: If it repeats, ask the installer to check the hot water heating and its settings.

✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.

The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →

Sources

Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.

  1. [1] Samsung EHS R-32 Mono Outdoor (AE***RXYDEG/DGG) – Installation manual (DB68-08408A-07 (2024-01-10)) , p. 44 official manufacturer document quote verified 919 Error that the set temperature for disinfection operation is not reached, or, after
  2. [2] Samsung EHS R-32 Mono Outdoor (AE***RXYDEG/DGG) – Installation manual (DB68-08408A-07 (2024-01-10)) , p. 44 official manufacturer document quote verified reaching, the temperature fails to continue for the requested time