SOFAR (Shenzhen SOFARSOLAR) · PV inverters · SOFAR 3.3–12KTLX-G3 (three-phase grid inverter)
ID67Bus undervoltage during grid connection
Name in the manufacturer's documentation (fault list): Bus undervoltage during grid connection
[1]
In plain words (editorial)
The internal bus voltage is too low while connected to the grid. If the PV array is configured correctly, the manual says the sunlight may be too weak; the inverter returns to normal operation once irradiation is back to normal.
When to call a service technician: If it appears in good sunlight, contact your installer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
- Once sun irradiation back to normal, inverter will work back normal[2]
Notes from the documentation
- If the configuration of the PV array is correct, could be the sun irradiation is too low[3]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] SOFAR 3.3~12KTLX-G3 – User Manual (2024-10) , p. 72 official manufacturer document quote verified
Bus undervoltage during grid connection
- [2] SOFAR 3.3~12KTLX-G3 – User Manual (2024-10) , p. 72 official manufacturer document quote verified
Once sun irradiation back to normal, inverter will work back normal
- [3] SOFAR 3.3~12KTLX-G3 – User Manual (2024-10) , p. 72 official manufacturer document quote verified
If the configuration of the PV array is correct, could be the sun irradiation is too low