Vaillant · Heat pumps · Vaillant aroTHERM plus with uniTOWER plus
F.1117Compressor: Phase failure
Name in the manufacturer's documentation (service manual): Compressor: Phase failure
[1]
In plain words (editorial)
Phase failure on the compressor power supply. The manual names a defective fuse, incorrect electrical connections, too low mains voltage, the compressor/low-tariff supply not connected, or an energy supply company lockout lasting over three hours.
When to call a service technician: Check that the heat pump fuses are not tripped; otherwise contact a heating engineer or electrician.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
F.1117 Compressor: Phase failure
- [2] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Defective fuse
- [3] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Incorrect electrical connections
- [4] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Mains voltage too low
- [5] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Compressor/low tariff power supply not connected
- [6] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Energy supply company lockout for over three hours
- [7] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Check the fuse
- [8] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Checking the electrical connections
- [9] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Check the voltage at the heat pump electrical connection
- [10] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 63 official manufacturer document quote verified
Set the max. duration of the ESCO anti-cycling time to at least three or more hours