Vaillant · Heat pumps · Vaillant aroTHERM plus with uniTOWER plus
F.755Fault: 4-port valve position not correct
Name in the manufacturer's documentation (service manual): Fault: 4-port valve position not correct
[1]
In plain words (editorial)
The 4-port (reversing) valve is not in the correct position – e.g. in heating mode the flow temperature is lower than the return temperature – or a temperature sensor shows a wrong value.
When to call a service technician: Contact a competent heating engineer (installer or Vaillant customer service).
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
F.755 Fault: 4-port valve position not correct
- [2] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Incorrect position of the 4-port di- verter valve. If, in heating mode, the flow temperature is lower than the return temperature in the building cir- cuit
- [3] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
The temperature sensor in the EEV environment circuit displays an incor- rect temperature
- [4] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check the 4-port diverter valve (is an audible switching available? Use the sensor/actuator test)
- [5] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check that the coil is positioned correctly on the 4-port valve
- [6] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check the wiring harness and plug connections
- [7] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check the temperature sensor in the EEV environment circuit