Viessmann · Heat pumps · Viessmann Vitocal 250-A (One Base, monobloc)
F.827High limit safety cut-out has responded.
Name in the manufacturer's documentation (service manual): High limit safety cut-out has responded.
[1]
In plain words (editorial)
The high limit safety cut-out of the instantaneous heating water heater has responded, so that heater will not start. The manual lists resetting the cut-out and checking the heater, the minimum flow rate, the flow sensor and the pumps.
When to call a service technician: Contact your heating contractor or Viessmann technical service.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
What the device does (source text)
- The instantaneous heating water heater will not start.[8]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
F.827
- [2] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Reset the high limit safety
- [3] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Check instantaneous heating wa- ter heater
- [4] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Replace if required
- [5] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Safeguard the minimum flow rate
- [6] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Check flow sensor
- [7] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
Check secondary pump / heating circuit pumps
- [8] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 62 manufacturer document – copy from a distributor quote verified
The instantaneous heating water heater will not start