Viessmann · Heat pumps · Viessmann Vitocal 250-A (One Base, monobloc)
F.998Flow rate signal faulty
Name in the manufacturer's documentation (service manual): Flow rate signal faulty
[1]
This page only quotes the original English documentation. A plain-language explanation has not been written yet, so the page is not indexed by search engines.
For technicians
Steps given by the manufacturer (source text)
- Check flow sensor.[2]
- Replace if required.[3]
- Check CAN bus connections: – CAN bus cable, indoor/outdoor unit – Check connection X19 on EHCU electronics module. – Check connections X4 on HPMU electronics module. – Check connection X5 on EHCU electronics module.[4]
- Isolate the system from the power supply.[5]
- Restart the system.[6]
- If the fault persists, replace the CAN bus cable.[7]
- Replace EHCU electronics module if required.[8]
- Replace HPMU electronics module if required.[9]
- If the fault occurs repeatedly, replace VCMU refrigerant circuit controller, internal CAN bus cable harness and EHCU electronics module.[10]
What the device does (source text)
- The refrigerant circuit will not start.[11]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
F.998
- [2] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Check flow sensor
- [3] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Replace if re- quired
- [4] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Check CAN bus connections: – CAN bus cable, indoor/outdoor unit – Check connection X19 on EHCU electronics module. – Check connections X4 on HPMU electronics module. – Check connection X5 on EHCU electronics module
- [5] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Isolate the system from the
- [6] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Restart the system
- [7] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
If the fault persists, replace the CAN bus cable
- [8] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Replace EH- CU electronics module if re- quired
- [9] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
Replace HPMU electron- ics module if required
- [10] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
If the fault occurs repeatedly,
- [11] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 66 manufacturer document – copy from a distributor quote verified
The refrigerant circuit will not start