Daikin · Heat pumps · Daikin Altherma 3 R F (split heat pump, R32)
U4-00Indoor/outdoor unit communication problem
Name in the manufacturer's documentation (service manual): Indoor/outdoor unit communication problem
[1]
In plain words (editorial)
Communication problem between the indoor and outdoor units. The manual names a disturbed power supply, faulty wiring between the outdoor unit, indoor unit and DHW tank, a faulty main PCB or fan motor.
When to call a service technician: Contact your installer or Daikin dealer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Daikin Altherma 3 R F – ERGA04~08E + EHVH/X04+08S18+23E – Installer reference guide (4P629086-1D (2024.04)) , p. 255 official manufacturer document quote verified
U4-00 Indoor/outdoor unit communication problem
- [2] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
▪ faulty or disturbance of the power supply (power supply must be within range of nominal operating voltage ±4%), ▪ power drop, ▪ short circuit.
- [3] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
faulty wiring between the outdoor unit, indoor unit and domestic hot water tank.
- [4] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
faulty main pcb.
- [5] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
faulty outdoor unit fan motor.
- [6] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
check if the power supply is compliant with the regulations.
- [7] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
perform a check of the power supply, connections, wiring,… between the outdoor unit, indoor unit and (separate) domestic hot water tank (if applicable).
- [8] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
perform a check of the main pcb.
- [9] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 60 manufacturer document – copy from a distributor quote verified
perform a check of the outdoor unit fan motor.