Daikin · Heat pumps · Daikin Altherma 3 R F (split heat pump, R32)
U5-00User interface communication problem
Name in the manufacturer's documentation (service manual): User interface communication problem
[1]
In plain words (editorial)
The user interface (controller) cannot communicate with the unit – faulty wiring, no power to the user interface, a faulty user interface or hydro PCB.
When to call a service technician: Contact your installer or Daikin dealer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Daikin Altherma 3 R F – ERGA04~08E + EHVH/X04+08S18+23E – Installer reference guide (4P629086-1D (2024.04)) , p. 255 official manufacturer document quote verified
U5-00 User interface communication problem
- [2] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
faulty wiring between the user interface and the unit pcb.
- [3] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
user interface (main pcb) receives no power.
- [4] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
faulty user interface on unit.
- [5] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
faulty hydro pcb.
- [6] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
check the communication wiring between the user interface and the unit pcb.
- [7] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
perform a power check of the user interface (main pcb) on the unit.
- [8] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
check if the unit user interface functions correctly.
- [9] Daikin – Service manual Daikin Altherma 3 R F + W, ESIE20-13C – 2022.09 (PDF copy on installer site cncpompyciepla.pl) (ESIE20-13C) , p. 61 manufacturer document – copy from a distributor quote verified
perform a check of the hydro pcb.