Huawei · PV inverters · Huawei SUN2000-KTL-M1 (three-phase inverter, 3–10 kW, battery-ready)
Alarm 2062Low Insulation Resistance
Name in the manufacturer's documentation (fault list): Low Insulation Resistance
[1]
In plain words (editorial)
Low insulation resistance: the manual names a short circuit between the PV array and ground, or damp air around the PV array causing poor insulation. The inverter cannot start.
When to call a service technician: Have an installer check the PV array insulation and the PE cable. Contact your installer or Huawei technical support.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
What the device does (source text)
- The device cannot be started[8]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 52 official manufacturer document quote verified
2062 Low Insulation Major
- [2] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 52 official manufacturer document quote verified
A short circuit has occurred between the PV array and the
- [3] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 52 official manufacturer document quote verified
The ambient air of the PV array is damp and the insulation
- [4] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 52 official manufacturer document quote verified
The battery rack is short-circuited to the ground.
- [5] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 53 official manufacturer document quote verified
Set Insulation resistance protection to the minimum value and
- [6] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 53 official manufacturer document quote verified
Check that the PE cable of the device is correctly connected.
- [7] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 53 official manufacturer document quote verified
Check the output-to-ground impedance of the PV array.
- [8] Inverter Alarm Reference (Issue 14, 2026-06-15) (EDOC1100345192 Issue 14) , p. 52 official manufacturer document quote verified
The device cannot be started.