Mitsubishi Electric · Heat pumps · Mitsubishi Electric Ecodan PUZ-WM outdoor unit (R32)
E1Remote controller control board (nonvolatile memory read error)
Name in the manufacturer's documentation (service manual): Remote controller control board (nonvolatile memory read error)
[1]
In plain words (editorial)
The wired remote controller cannot read its own memory (non-volatile memory read error). The service manual says to replace the remote controller.
When to call a service technician: Controller replacement is done by the installer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Detection conditions (source text)
- Abnormal if data cannot be normally read from the nonvolatile memory of the remote controller control board[2]
Possible causes (source text)
- Defective remote controller[3]
Steps given by the manufacturer (source text)
- Replace remote controller[4]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
- [2] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
abnormal if data cannot be normally
- [3] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
1 defective remote controller
- [4] Mitsubishi Electric – Service Manual: Air to water heat pump units, outdoor unit PUZ-WM50VHA … PUZ-WM112YAA (OCH727 REVISED EDITION-A, 12/2023) (OCH727A (12/2023)) , p. 30 official manufacturer document quote verified
1 replace remote controller