Vaillant · Heat pumps · Vaillant aroTHERM plus with uniTOWER plus
F.788Building circuit: Pump fault
Name in the manufacturer's documentation (service manual): Building circuit: Pump fault
[1]
In plain words (editorial)
The high-efficiency pump of the heating circuit detected a fault (e.g. dry running, blockage, overvoltage or undervoltage) and switched itself off and locked. The manual's first step: switch the heat pump off (no current) for at least 30 seconds.
When to call a service technician: If the fault comes back after the power reset, contact a heating engineer.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
- The electronics system of the high- efficiency pump has detected a fault (e.g. dry running, blockage, overvoltage, undervoltage) and has switched off and locked the pump.[2]
Steps given by the manufacturer (source text)
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
F.788 Building circuit: Pump fault
- [2] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
The electronics system of the high- efficiency pump has detected a fault (e.g. dry running, blockage, overvoltage, undervoltage) and has switched off and locked the pump
- [3] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Switch the heat pump off for at least 30 seconds (no current)
- [4] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check the quality of the plug contact on the PCB
- [5] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check that the pump functions cor- rectly
- [6] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Purging the building circuit
- [7] Vaillant uniTOWER plus VIH QW 190/6 E – Operating, installation and maintenance instructions (0020291525_05) (0020291525_05) , p. 62 official manufacturer document quote verified
Check that the dirt filter that is in place is permeable