Viessmann · Heat pumps · Viessmann Vitocal 250-A (One Base, monobloc)
A.16Minimum flow rate undershot
Name in the manufacturer's documentation (service manual): Minimum flow rate undershot
[1]
In plain words (editorial)
The water flow rate is below the minimum. The refrigerant circuit stays off – the inverter and compressor cannot be switched on. The manual says to check the secondary/heating circuit pump and the flow sensor.
When to call a service technician: Contact your heating contractor or Viessmann technical service.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Steps given by the manufacturer (source text)
What the device does (source text)
- Refrigerant circuit off: Inverter and compressor cannot be switched on[4]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
A.16
- [2] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
check secondary pump/heating
- [3] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
check flow sensor.
- [4] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
refrigerant circuit off: inver-