Viessmann · Heat pumps · Viessmann Vitocal 250-A (One Base, monobloc)
A.17Temperature for increased DHW hygiene is not reached; DHW cylinder volume may be too large
Name in the manufacturer's documentation (service manual): Temperature for increased DHW hygiene is not reached; DHW cylinder volume may be too large
[1]
In plain words (editorial)
The temperature for increased hot water hygiene is not reached – the hot water cylinder volume may be too large. The manual says to set the increased-hygiene period to a time with low hot water demand and to check the cylinder sizing.
When to call a service technician: Ask your heating contractor to adjust the setting or check the cylinder sizing.
✎ editorial – written from the cited sources, not a manufacturer statement. Status: draft.
For technicians
Possible causes (source text)
Steps given by the manufacturer (source text)
What the device does (source text)
- No increased DHW hygiene[6]
⚠ Work on refrigerant circuits, mains electricity and PV DC wiring is for qualified technicians only.
The Polish page has more detail (plain-language explanation, safe checks, guides): Read in Polish →
Sources
Every statement has a footnote to the document and PDF page. “Quote verified” means the quote was found automatically in the text of that page.
- [1] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
A.17
- [2] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
temperature for in-
- [3] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
dhw cylinder volume
- [4] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
set period for increased dhw
- [5] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
check dhw cylinder sizing.
- [6] Viessmann – Service instructions: System configuration and diagnosis for heat pumps with Viessmann One Base (6194799 GB, 3/2022) (6194799 GB (3/2022)) , p. 68 manufacturer document – copy from a distributor quote verified
no increased dhw hygiene